Domain name:
Subscription/edition type:
Issue description:
Has the customer contacted the alias at the bottom of their receipt?
Is the issue reproducible on a different machine, operating system, browser, device, and/or network? (Test using different computers at home or at the local library.)
Please provide legible screenshots displaying the full URL and exact error message/ error condition.
Receipts
Labels: ticket, Template, Troubleshooting, licensing, recipt,
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