Gathering troubleshooting data for Drive File Stream

If you're having trouble syncing with Drive File Stream, there's a few pieces of information you'll need when you contact support:

• Is the issue limited to one user, or multiple users?
• What OS are the affected users on?
• Please include logs
  • Mac: Library\Application Support\Google\DriveFS
  • Windows: %USERPROFILE%\AppData\Local\Google\DriveFS
• Is the issue reproducible / constant? Or does it only happen sometimes?